PRIVACY POLICY

Last modified: June 2026

Devatis Canada Inc. ("Devatis" or "we") values your privacy and aims to protect your personal information. This notice explains why we collect your information, how we use it, and how we keep it safe. Please read it carefully. If you disagree with any part, do not provide us with your personal information or use our services or products that collect or use your personal information.

By using the Devatis website, devatis.ca, (the “Site”), you accept our practices as described here.

We may update this Privacy Notice from time to time. Any changes will be posted on the Site, and the effective date will be updated accordingly. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.

1. Collecting Personal Information

We collect personal information that is necessary for the purposes listed below. This information may come directly from you, or may be automatically collected when you use the Site.

Types of personal information collected

Personal information that we collect may include:

  • Information you provide:
  • Contact details: Full name, email address, phone number, and mailing address.
  • Survey responses: Your responses to surveys we may send you.
  • Feedback and inquiries: Details you provide when contacting us to make inquiries, through the Site or otherwise.

2. Using Personal Information

We use your personal information to provide services you request, for other purposes you have agreed to, and as allowed by law. This includes:

  • Website interaction: When you visit the Site, we use your personal information to present the Site and its contents to you. We may also collect technical information to help us improve website functionality and security, understand the behavior of visitors to the Site (website analytics), and improve user experience. This involves processing personal information such as the following: information you submit voluntarily, device IP address, access times, browser type and settings, internet service provider, and information related to your operating system, and may involve the use of third-party analytics service providers.
  • Communication: We use personal information to communicate with you, including to send you information about products, services, promotions, and updates, and to respond to your inquiries.
  • Compliance: We use personal information to comply with our legal and regulatory obligations, and as otherwise allowed or required by law.

Cookies

Devatis uses cookies and other tracking technologies, such as pixels and beacons (together “Web-Based Tools”), on the Site. These tools are used to personalize your experience.

  • Essential Web-Based Tools: These are necessary for certain features of the Site. Essential Web-Based Tools help keep the Site secure, including by detecting and preventing fraud, and help us understand how you use the Site. You cannot opt-out of the use of essential Web-Based Tools, but you can disable cookies in your browser. If you do this, parts of the Site may not work properly.
  • Non-Essential Web-Based Tools: These Web-Based Tools help enhance your experience with personalized content, like remembering your language preference or showing relevant content. We may also use these tools for online advertising, such as showing ads based on your interests. You can opt-out of targeted advertising by visiting the Network Advertising Initiative or the Digital Advertising Association of Canada websites.

Third party websites

The Site may link to other websites not owned or operated by Devatis. This Privacy Notice only applies to how we collect and use your information on our site. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing your personal information.

3. Sharing Personal Information

We may share your personal information with web hosting and other similar service providers for the purposes of maintaining the Site. Devatis has agreements with its service providers to ensure they only use your personal information as needed to provide services to us or to you. We may also share your personal information with affiliates and parent company in order to achieve the purposes described in this Privacy Notice.

Some of our service providers may be outside of Canada or Quebec. In that case, personal information will be subject to the laws of their jurisdiction, which may differ from those in Canada and Quebec. In that event, and subject to the laws in place in those jurisdictions, we ensure that protections are in place to maintain equivalent data protection standards.

We may also disclose your personal information to protect the rights, property and interests of Devatis, including intellectual property rights, to manage, defend or settle any actual or potential loss, and as otherwise allowed or required by law, such as to respond to court orders and subpoenas, prevent fraud, and investigate suspicious activity. We may also share your personal information in connection with a purchase, sale, acquisition, disposition, or amalgamation of Devatis or its assets.

4. Protecting Personal Information

We implement policies and procedures to protect your personal information. For example, Devatis has measures to:

  • Prevent unauthorized access, use and disclosure of personal information.
  • Define roles and responsibilities for handling personal information.
  • Respond to questions, complaints, or privacy breaches.
  • Limit the use of personal information to the purposes described in this Privacy Notice.
  • Respect individuals’ choices about their personal information.
  • Ensure personal information is not kept for longer than is necessary.
  • Securely destroy or anonymize personal information once we no longer need it.
  • Ensure our service providers protect the personal information they handle on our behalf.

We regularly review these practices to make sure they are effective and appropriate.

5. Retaining Personal Information

We only keep personal information for the time needed to fulfill the purposes described in this Privacy Notice, or as necessary to comply with legal or regulatory requirements.

6. Your Rights

You have the following rights regarding your personal information:

  • Right of access: You can request information about how we process your personal information and may request a copy of it.
  • Right of correction: You can ask that we correct inaccurate or incomplete personal information.
  • Right to withdraw consent: If you previously gave us consent to collect, use or disclose your personal information, you can withdraw that consent, subject to legal requirements. Doing so may affect your ability to access or use the services affected by the withdrawal.
  • Right to erasure (for Quebec residents): Under certain circumstances, you can ask that we delete your personal information.
  • Right to be forgotten (for Quebec residents): Under certain circumstances, you can ask that we stop sharing your personal information or remove links to your personal information.

Please contact our Privacy Officer at [email protected] to exercise any of these rights or if you have any questions about your rights. We may verify your identity before responding to your request.

7. Updating Personal Information

We aim to ensure your information is accurate, but it is important that you notify us if anything changes. In some cases, we may ask you to submit your request in writing.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 14 years old without verifiable parental/guardian consent. If you believe your child has provided their personal information without your consent, please contact us to have this information deleted.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact our Privacy Officer at:

Last updated: June 2026